Our Promise
Every pup comes with a thorough health guarantee for your peace of mind.
Returns accepted within 7 days if the puppy’s health concerns arise.
Returns accepted within 7 days if the puppy’s health concerns arise.
Happy customers
Our Yorkie arrived healthy and full of energy—exactly as promised!
The return process was smooth and caring, giving me real peace of mind.
FAQs
What is your health guarantee?
We offer a 14-day health guarantee covering genetic and contagious illnesses.
Can I return a puppy?
Returns are accepted within 7 days if health issues are verified by a vet.
How do refunds work?
Refunds are processed after puppy return and vet confirmation of health concerns.
Do you cover shipping costs?
Shipping costs are non-refundable unless the puppy arrives ill or injured.
Who pays for vet exams?
You cover the initial vet exam; we reimburse if a health issue is confirmed.